Telephone consultations available in certain circumstances

Patients may be offered a Telehealth (over the phone) appointment. Please note that this form of consultation has its limits, and if deemed necessary you may be directed to attend the clinic for a face-to-face appointment.

Special precautions

The safety of our patients and the clinic staff are paramount. Please note the following protocols which will be in place in order to maximise safety for all.

Respiratory symptoms (eg. Fever, cough, sore throat)

You will be asked to make a telehealth appointment. Based on the information you give to your doctor he/she may request you to attend for a physical examination and/or swab. Instructions will be given over the telephone on how this will occur. This examination will be performed in our off-site assessment clinic.

On Arrival

Please sanitise your hands and once in the waiting area please observe social distancing protocols and wear a face mask. Standard and enhanced infection control measures are in place. Payment by contact-less card payment is preferred.

Thank you for your patience and understanding in these difficult times.