North Ringwood Medical Centre has been serving the community in North Ringwood and outer eastern Melbourne since 1984. The doctors and staff are committed to delivering quality health care underpinned by clinical knowledge and compassion.

The doctors who practice here are fully qualified and have chosen family medicine as their field of expertise. In addition to medical services we have on site allied health professionals for when you need more specific care.

In maintaining high standards North Ringwood Medical Centre is an accredited general practice and medical teaching practice.

 

Use of face masks:

Please note that in line with the new governmental advice we are requesting that all patients attending the clinic wear a face mask as of 13/7/2020.

For advice regarding masks: https://www.dhhs.vic.gov.au/cloth-masks-covid-19

 

Change to operating hours Thursday 16/07/2020

Please note that due to a maintenance power outage in the area, the clinic will be closed in the morning and open from 1:30pm . Apologies for any inconvenience caused.

 

IF YOU ARE EXPERIENCING FLU-LIKE SYMPTONS PLEASE DO NOT ATTEND OUR MAIN CLINIC

To minimise the risk of cross contamination any patients who are experiencing flu like symptoms (Running nose, Sore Throat, Chills or Fever) will be given an appointment in our Assessment Clinic (located next door to our main clinic).

To access this service please call 9876 2222 to book a Tele Health Consultation with one of our doctors. During the Tele Health consult the doctor will discuss your symptoms. If you require a physical assessment (may include COVID -19 swab) they will schedule you an appointment to be seen in the Assessment Clinic.

All Telephone Consults are Bulk Billed. Standard consultation fees apply for appointments in our Assessment Clinic.

 

COVID-19 (CORONAVIRUS) – IMPORTANT INFORMATION

In these unprecedented times we have two goals in mind. Firstly, we wish to help our patients navigate safely through the pandemic and aid in their treatment if needed. Secondly, we wish to continue to manage everyday health conditions to a high standard. We encourage our patients to continue to address these other needs to prevent delay in diagnosis and treatment.

Change of operating hours

Please note our amended opening hours on this website. During the COVID-19 pandemic, doors close at 6:00pm to allow for telehealth consultations through to closing time. Incoming phones lines will be switched off at 6:30pm.

Services have been adjusted to appointment only on Saturday and we will not be able to offer Sunday services. We apologise for any inconvenience and are adapting to changing conditions at short notice.

Telephone consultations available to all patients

Patients may be offered a Telehealth (over the phone) appointment. Except on Saturdays there is no fee for this service. Please note that this form of consultation has its limits, and if deemed necessary you may be directed to attend the clinic for a face-to-face appointment.

Special precautions

The safety of our patients and the clinic staff are paramount. Please note the following protocols which will be in place in order to maximise safety for all.

Respiratory symptoms (eg. Fever, cough, sore throat)

You will be asked to make a telehealth appointment. Based on the information you give to your doctor he/she may request you to attend for a physical examination and/or swab. Instructions will be given over the telephone on how this will occur. This examination will be performed in our off-site assessment clinic.

On Arrival

We will be performing a quick forehead temperature scan on arrival to the clinic for all patients prior to being seated. Please sanitise your hands and once in the waiting area please observe social distancing protocols. Standard and enhanced infection control measures are in place. Payment by contact-less card payment is preferred.

Thank you for your patience and understanding in these difficult times. Please check back here for updates. (last update 22/4/2020)

 

 

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